The Types of Information We Collect
We collect certain personal information from you when you contact us or when you register for an account, make a purchase, place an order, or sign up to receive news and promotions at the Site. In general, we collect the following types of information about customers:
Account Registration Information. Users may, but are not required to, create a Site account when they make a purchase through the Site. When you sign up for an account with us, we collect and store your first and last name, e-mail address, password, mailing address, phone number and other contact information.
We may also collect and store other optional information from you, such as your birthday, gender, information about your preferences or interests, demographic information, and credit card billing information.
Purchase Information. If you make a purchase through the Site, we collect your shipping and payment information, such as you credit or debit card number, expiration date and other information necessary to process your payment, or your Cache gift card information. We use this information only to process your purchase. We do not store your credit card billing information unless you are a registered user and you choose to save this information to your account for future purchases.
Order History. When you make purchases from us, we collect and store information about your order history, such as order date, order amount, items purchased, payment method, shipping information and the like.
Other Information. We also collect and store information about any inquiries or communications you submit to us, and any promotions in which you participate at our Site. In addition, we collect your e-mail address and name if you sign up to receive information about the latest, deals, promotions and information from Caché. In addition, we may receive other aggregate, demographic information about our customers.
How We Use Your Personal Information
In general, we use the information we collect from you, including any personal information, for the following purposes:
How We Disclose Your Personal Information
We do not sell or rent any of your personal information to third parties for their marketing purposes, unless we receive your consent. However we may disclose your personal information under the following circumstances:
Accessing and Updating Your Account Information
Cookies and Other Tracking Technologies
Cookies. When you come to the Site, our web server sends a cookie to your computer. Cookies are alphanumeric identifiers that we transfer to your computers hard drive through your web browser for record-keeping purposes. There are two types of cookies: session-based and persistent-based cookies. In addition, we may permit certain third party cookies to be placed on our Site.
Clear Gifs (Web Beacons/Web Bugs). We or the third parties we engage to track and analyze Site data may employ clear gifs (a.k.a. Web Beacons/Web Bugs) to help us better manage content on the Site. We currently utilize Google Analytics to collect, analyze, and generate reports on Site usage. Google Analytics may use clear gifs to gather analytics data about our Site. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on your computer's hard drive, clear gifs are embedded invisibly on Web pages.
We want the information that you submit to us to be secure. We have implemented commercially reasonable precautions to protect our Site and Services, as well as the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. For example, when you submit your credit card number or personal information to us online , that information is encrypted and protected with SSL technology, the current industry-standard protocol. We have also implemented robust access controls to safeguard against unauthorized access to our information systems. Please be aware that despite our best efforts, no data security measures can guarantee 100% security all of the time.
There are also certain steps you should take to safeguard your account and information. For example, you should select a secure password that only you know, and should always sign out of your account when finished. It is your responsibility to protect the confidentiality of your password in order to prevent unauthorized access to your account. You are responsible for all activities that occur under your account and password. You should immediately change your password and notify us if you discover or suspect any unauthorized use of your account.
Our Site is not intended to be used by children under 13 years old. We do not knowingly collect personally identifiable information from, or target our Site to, children under the age 13. In accordance with the Childrens Online Privacy Protection Act of 1998, if we discover that a child under 13 has provided us with personally identifiable information, we will remove it from our systems immediately.
Caché Customer Service
256 W. 38th Street, 2nd Floor
New York, NY 10018
(800) 788-CACHE (2224)